Return Policy

We're Sorry You're Not Completely Satisfied!

At Izzi Baby, we want you to love every purchase. Here’s everything you need to know about our return and refund policy.

📥 Returns & Refunds for Digital Products

Since our digital products are instant downloads, all sales are final and cannot be refunded or exchanged. However, if you experience technical issues with the file or there was an error on our part, please contact us at info@izzibaby.com, and we’ll work with you to find a solution!

📦 Returns & Refunds for Physical Products

We understand that sometimes things don’t work out. That’s why we offer a 30-day return policy for physical products, as long as they meet the following conditions: 

- The item is in its original condition, unused, and without any signs of wear.
- The item is returned in its original packaging.

Please note:
Hygiene products and personalized items cannot be returned for safety and customization reasons.

If you’d like to return a physical product, email us at info@izzibaby.com with your order number, and we’ll guide you through the process.

Need Help?

Got questions? We’re happy to help! Reach out to us at info@izzibaby.com—we’re here for you. ♡